FAQ

What are the colour options for The Pet Heaven™?
We currently offer Heaven™ in two different colour variations: Light Coffee and Frost Grey.

What is the return policy for The Pet Heaven™
The Pet Heaven™ comes with a 30-night trial. If your pet doesn't like it, no worries, simply contact support@thepetheavenstore.com to get a refund.

What are the dimensions of Heaven™?
XS: 40 x 40 cm
S: 50 x 50 cm
M: 60 x 60 cm
L: 70 x 70 cm
XL: 80 x 80 cm
XXL: 100 x 100 cm

Which currency will I be charged in?
All prices shown are in USD. We process all orders during checkout in USD.

Which countries do you ship to?
We now ship worldwide so pets around the world can experience true comfort. We also offer a free shipping option on all orders.

How soon should I expect my order to arrive?
Please allow up to 1-2 business days for your order to be processed.
During high volume periods and sales, dispatch times may vary.
Our standard shipping times takes around 2-4 weeks.

PRIVACY POLICY

We are aware that all information collected on our website must always be transferred securely, stored safely and will not be given out to third parties.Cookies are used to improve your experience of our website, but you will always remain anonymous when shopping with us.

You can read our full Privacy Policy for more information on the topic.

OTHER QUESTIONS
Please Contact Us if you have another other questions, we will respond within 48 hours.